Shipping policy
SHIPPING POLICY
Thank you for supporting Still Fighting Co. Please review the following information regarding the processing, shipping, and delivery of your order.
ORDER PROCESSING
Orders are typically processed and prepared for shipment within 2–5 business days after an order is placed.
During product launches, limited drops, holidays, or periods of unusually high order volume, processing may take longer. We appreciate your patience while we carefully prepare each order.
Processing time is separate from the shipping carrier's estimated transit time.
SHIPPING RATES
Shipping charges are calculated and displayed at checkout before you complete your purchase.
Any applicable shipping charges are the responsibility of the customer unless otherwise stated as part of a promotion or offer.
DELIVERY ESTIMATES
Once your order has been shipped, delivery times are determined by the shipping service selected and the shipping carrier.
Any delivery date or transit time provided at checkout or through tracking is an estimate and is not guaranteed by Still Fighting Co.
Carrier delays, weather, holidays, and other circumstances outside our control may affect delivery times.
ORDER TRACKING
When tracking is available, customers will receive shipping confirmation and tracking information using the contact information provided with the order.
Please allow time for the carrier's tracking system to update after your shipping label is created.
SHIPPING ADDRESSES
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please review your shipping information carefully before submitting your order.
If you notice an error in your shipping address, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered fulfillment or been transferred to the shipping carrier.
If an order is returned to Still Fighting Co. because of an incorrect, incomplete, or undeliverable address provided by the customer, the customer may be responsible for additional shipping charges to have the order shipped again.
LOST, DELAYED OR MISSING PACKAGES
Once an order has been transferred to the shipping carrier, delivery is subject to the carrier's operations and procedures.
If your package appears to be lost or significantly delayed, please contact us so we can assist you with reviewing the issue and, when appropriate, working with the shipping carrier.
PACKAGES MARKED DELIVERED
If tracking shows that your package was delivered but you cannot locate it, please first check around the delivery location, with members of your household, neighbors when appropriate, and with the shipping carrier.
You may also contact Still Fighting Co. so we can assist with reviewing the available tracking information.
Still Fighting Co. cannot guarantee a refund or replacement for packages that the shipping carrier confirms as successfully delivered. Any resolution will depend on the circumstances of the shipment and applicable law.
DAMAGED PACKAGES OR INCORRECT ORDERS
If your order arrives damaged, defective, or contains an incorrect item, please contact Still Fighting Co. within 7 days of delivery.
Include your order number, a description of the issue, and clear photographs of the item and packaging when applicable.
Eligible damaged, defective, or incorrect orders will be handled in accordance with our Return & Refund Policy.
LIMITED-DROP INVENTORY
Many Still Fighting Co. products are released in limited quantities.
If a replacement is appropriate but the original product or size is no longer available, we may offer another appropriate resolution, including a refund when applicable.
CONTACT US
For questions or problems involving the shipment of your order, contact:
Still Fighting Co.
officialstillfightingco@gmail.com
